REBUILD - ICT-enabled integration facilitator and life rebuilding guidance

The REBUILD project address immigrant integration through the provision of a toolbox of ICT-based solutions that will improve both the management procedures of the local authorities and the life quality of the migrants. The design approach is user-centered and participated: both target groups (immigrants/refugees and local public services providers) will be part of the user requirement analysis and participants in three 2-days Co-Creation workshops organized in the 3 main piloting countries: Italy, Spain and Greece, chosen also for their being the "access gates" to Europe for main immigration routes. Users and stakeholders engagement is a key success factor addressed both in the Consortium composition and in its capacity to engage relevant stakeholders external to the project.

The key technology solutions proposed are:

• GDPR-compliant migrants’ integration related background information gathering with user consent and anonymization of personal information,
• AI-based profile analysis to enable both personalized support and policy making on migration-related issues,
• AI-based needs matching tool, to match migrant needs and skills with services provided by local authorities in EU countries and labor market needs at local and regional level,
• a digital companion for migrants enabling personalized two-way communication using chatbots to provide them smart support for easy access to local services (training, health, employment, welfare, etc.), and
• assessment of the level of integration and understanding of the new society, while providing to local authorities data-driven, easy to use decision supporting tools for enhancing capacities and effectiveness in service provision.

Cross-culturality, ethical, accessibility dimensions will be addressed since the very beginning of the project, and validated and assessed in terms of consistency and impact during the project lifespan.